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FAQ (frequent
asked questions)
What are the Management
Systems?
The management systems are methodologies used by companies
for organizing its internal activities. These systems are focused on the
management by processes and its primarily objective is the achievement of a
continual improvement of the companies.
What is ISO 9001?
ISO 9001 is an international standard that helps
companies to work in a process environment, which is focused on the
accomplishment of the product/service requirements, on the client satisfaction
and on the continual improvement of the company.
What is ISO 14001?
ISO 14001 is an international standard that is
primarily concerned with environmental management. This management system is
focused to minimize harmful effects on the environment caused by the company’s
activities, and to achieve continual improvement of its environmental
performance.
What are the differences
between ISO 9000, ISO 9001, ISO 9004, etc.?
All these standards belong to the “ISO 9000 Family”
that is focused on the quality management systems of the companies. Actually
the only one standard that gives a certification is the ISO 9001:2000.
The ISO 9000 and ISO 9004 are a support to the ISO
9001, and the ISO 9002 and ISO 9003 are old versions from 1994 which are not
valid in the actuality.
What kind of companies can
get registered by ISO 9001:2000 and/or ISO 14001:2004?
Any type of company can get registered by ISO9001:2000
or ISO 14001:2004. For example: Small, medium, or big companies; from the
private or public sector; companies that design, produce or sell products or
services, etc.
What are the advantages of being certified by ISO 9001:2000 and/or ISO
14001:2004?
In addition to improve the reliability and confidence
in a company, implementing a Management System gives a company many internal
and external advantages.
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Which organizations accredit the registration ISO 9001:2000 and ISO
14001:2004?
Every country has its own organization to accredit
this international standard, such as:
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Canadá |
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SCC |
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USA |
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RAB |
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Colombia |
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SIC |
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Argentina |
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OAA |
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Brazil |
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INMETRO |
Which international organization can give the ISO 9001:2000 and/or ISO
14001:2004 certification?
In the world there are many organizations that do
external audits and give this international certification.
Some examples are:
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SGS is the world's leading verification, testing and certification company |
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What are the stages and how long does it take the implementation process
of ISO 9001:2000 and/or ISO 14001:2004?
The implementation stages and their duration depend on
the type of business of the company, its processes and the complexity of the
organization. This duration is also influenced by the time and effort given by the
personnel of the company. It can be between 6 months or two years (approx.).
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Stage |
Duration (aprox.)
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Sensitization
and diagnostic. |
1 - 2
weeks |
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Documentation |
2 - 20
weeks |
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Implementation |
2 – 16
weeks |
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Internal
audits course |
1 - 4
weeks |
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Internal
audits |
2 - 6
weeks |
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Corrective
actions |
2 - 8
weeks |
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Management
review |
2 - 4
weeks |
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Pre-audit |
2 - 5
days |
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Corrective
actions |
2 - 8
weeks |
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Certification
audit |
2 - 5
days |
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Corrective
actions and certification
ISO9001:2000 or ISO14001:2004 |
2 - 8
weeks |
What are the consulting costs of the implementation of ISO9001:2000 and/or
ISO14001:2000?
The
cost of consulting depends on the company size and its requirements. The consulting
rate is per hour and all the implementation cost is between US$2.500 to
US$8.000 (approx.).
For more information and a Free customized diagnostic, Contact us:
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