Post-occupancy evaluation (POE) has been developed to address the problem of acquiring feedback from the occupants who are, arguably, in the best position to provide information for a future design database. This paper presents a study of the factors (on both physical and social levels), which influence residential satisfaction of a sample of occupants in a chosen residential area in Hong Kong; factor analysis and multiple regression were carried out on the data. A comparison is also made of the perceived factors of dissatisfaction amongst the public and private housing occupants. It is suggested that a wider systematic coverage of the subject through investigative and diagnostic POE should be carried out in Hong Kong.

• building: residential, house, home
• occupancy, occupants, residents, homeowner